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Privacy at Chatswood Classic Cars This Policy applies to Inchcape Automotive Retail Pty Limited ABN 94 000 806 904 trading as Chatswood Classic Cars (“Chatswood Classic Cars”) and outlines our obligations in managing personal information we hold about customers, potential customers, contractors and others who come into contact with us and our related companies. We want your experience with Chatswood Classic Cars in both our online and offline environments to be enjoyable and we take care to respect your privacy.
Generally, we use the information we collect about you for the primary purpose for which it is collected and for reasonably expected secondary purposes. We limit the collection of sensitive information about customers (e.g. ethnic origin, political opinions, etc.) because, in general, it is not necessary for what we do. Chatswood Classic Cars also takes reasonable steps to provide clear, complete and up-to-date information about our business and the products and services we offer. This includes how to get in touch with us. This information helps you to make informed choices. If you have a concern with the collection or use of your personal information you can notify Chatswood Classic Cars of your concern, make a complaint, obtain redress or pursue dispute resolution by simply contacting the Privacy Officer using the details set out below.
In general, the type of personal information Chatswood Classic Cars collects and holds includes but is not limited to; names, addresses, contact details, occupations and other information that will assist us in providing our products and services.
We may also monitor your usage of our web site to make improvements and provide other items you might want to know about. We may also use third parties to analyse traffic on our website, which may involve the use of cookies. Information collected through such analysis is anonymous. As much as reasonably possible, we will collect your information directly from you, although we may from time to time also use external sources that are legally entitled to disclose and use your personal information.
We may also collect your personal information from these companies and individuals, in which case we will deal with this information in accordance with this Policy. Unless otherwise required or permitted by law, if we disclose your personal information to others we will only do so with your consent (implied or express), and we will also take steps to ensure the party to whom we have disclosed your information agrees to protect the privacy of your personal information. Electronic Communications The Spam Act 2003 (Cth) prohibits the sending of commercial electronic communications without the consent of the person to whom the communication is being sent. In line with Chatswood Classic Cars’ commitment to technology (but within the parameters of the law) Chatswood Classic Cars would like to accommodate customers who wish to be contacted by way of electronic communications. These communications may be sent for any of the purposes mentioned above. Chatswood Classic Cars may at the point of collection of personal information request the mobile phone number or the email address of our customers. Where customers provide these details Chatswood Classic Cars will request the consent of an individual to use these details for electronic communications such as SMS and email. Whenever such messages are sent to a customer Chatswood Classic Cars will always provide the customer with the option of opting out of receiving similar communications by way of electronic means in the future. Do Not Call Register The Do Not Call Register Act 2006 prohibits the making of telemarketing calls (as defined in the legislation) to numbers listed on the Do Not Call Register. In line with Chatswood Classic Cars’ commitment to corporate compliance, Chatswood Classic Cars will only contact numbers that appear on the Do Not Call Register in the limited circumstances allowed by the Do Not Call Register Act 2006 and the Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Standard 2007, such as where you have given us the requisite consent to do so. Where you give us express consent to contact you by telephone we will deem it to be supplied for an indefinite period for the purposes of the Do Not Call Register Act 2006, unless otherwise advised or withdrawn by you. Please note that in some cases your details may be retained in the event that we may need to contact you in relation to such matters as vehicle safety, recalls, warranty and any requirements specified by law. We take all reasonable steps to protect the security of personal information collected by us. We understand that customers require peace of mind when it comes to the security of providing their personal information to Chatswood Classic Cars. We have internal methods to ensure that your personal information is safe and protected against misuse, loss or unauthorised access, modification or disclosure. Where we no longer require your personal information for a permitted purpose under the NPPs, we will take reasonable steps to destroy or suppress your personal information. Other than as stated above, we will not send your personal information to recipients outside of Australia without:
Employee RecordsDue to an exemption in the Privacy Act this policy does not apply to Chatswood Classic Cars’ treatment of an employee record, where that treatment is directly related to the current or former employment relationship between Chatswood Classic Cars and the individual. Updates to this Policy This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. We will at all times make available any information regarding our Privacy Policy to anyone who requests it, whether at our offices, or by our website. We welcome your questions and comments about our handling of your personal details and this Privacy Policy. |
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